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Explore topics in AI awareness, cybersecurity, productivity, and compliance. Stay ahead of the curve with expert insights.

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AI Isn’t Replacing Humans. It’s Making Great Employees Even Better.

As concerns about AI replacing jobs continue to grow, many organizations are discovering a different reality: AI works best as a tool that enhances human...

By: Zach Morrison
June 10, 2026

The Hidden Cost of Context Switching in the Age of AI

As AI tools accelerate the pace of work, employees are juggling more tasks than ever—leading to constant context switching, burnout, and increased cyber risk. Learn...

By: Zach Morrison
June 3, 2026

From Risk to Adoption: Why AI Success Starts with Leadership

AI adoption is accelerating across every industry, but many organizations still lack the training, governance, and leadership needed to use it effectively. Learn why AI...

By: Zach Morrison
May 27, 2026

Breach Secure Now Brings Security Training Data into ScalePad Lifecycle Manager

Breach Secure Now’s integration with ScalePad Lifecycle Manager gives MSPs greater visibility into client security training data, phishing performance, and employee risk trends. By connecting...

By: Zach Morrison
May 20, 2026

Changing our Attitudes About Password Security

Live and Learn Most situations teach us lessons so that we don’t repeat damaging behaviors. For example, if you touch a hot stove, you know...

By: Art Gross
August 29, 2019

A New Kind of Cyber Threat to MSPs

There is a rise in awareness with small to medium-sized businesses (SMBs) of the threat to their cybersecurity. The problem is, it causes a subsequent...

By: Art Gross
August 28, 2019

Passwords: Why You Shouldn’t Reduce, Reuse & Recycle

The Excuses It’s not easy! It’s a lot to keep track of. I have no idea where I’ve used that before. There’s nothing in there...

By: Art Gross
August 21, 2019

Why Cyber Insurance?

Filing and Smiling When is the last time that you filed a piece of paper? It used to be that a file cabinet was like...

By: Art Gross
August 21, 2019

Private Sector Security

Can I Get Some Privacy in Here? If you’re talking about your online data, probably not. While businesses can create policies and procedures that limit...

By: Art Gross
August 14, 2019

The Real Cost of Cybercrime

What happens if your computer systems are hacked with ransomware? I think I’m covered by my insurance policy for that…(pause)…you scramble and try to find...

By: Art Gross
August 12, 2019

Ethical Hacking

The Ethics of Hacking In 2013 the then National Security Agency chief Keith Alexander spoke at the Black Hat cybersecurity conference about acknowledging, and protecting,...

By: Art Gross
August 7, 2019

Breach Accountability

This week I saw a story link come across my newsfeed to “make sure you get your money from Experian” – it was referring to...

By: Art Gross
July 31, 2019

Ready. Set. Accelerate to Awareness at IT Nation Connect 2025

Breach Secure Now is headed to IT Nation Connect 2025! Visit booth #417 to learn how MSPs can launch a foundational AI service offering, explore...

By: Nicole Kurtz
October 29, 2025

Stop Selling AI Tools. Start Delivering Productivity Outcomes.

Too many MSPs lead with flashy AI tools—but what clients really want are productivity outcomes. This blog breaks down how to shift the conversation, focus...

By: Art Gross
October 1, 2025

Cybersecurity Taught MSPs How To Win with AI

Cybersecurity gave MSPs a proven playbook for success. Now AI is following the same path—but at ten times the speed....

By: Art Gross
September 24, 2025

AI Consultants Are Targeting Your Clients: How MSPs Can Respond

Back in 2010, EHR consultants showed up during the implementation gold rush. They suddenly became the strategic voice in healthcare technology while MSPs became just...

By: Art Gross
September 17, 2025

Building an AI Team for MSPs: People or Skills?

As MSPs dive into AI services, one of the biggest questions is: "Do I need to hire AI experts, or can my current team handle...

By: Art Gross
September 10, 2025

5 AI Risks: Why Your Clients Need an AI Readiness Assessment

Shadow AI is already in your clients’ businesses. 42% of office workers are using AI tools at work, and 1 in 3 keep it secret...

By: Art Gross
September 3, 2025

MSP AI Adoption: You Can’t Sell What You Don’t Use

Many MSPs are rushing to offer AI services to clients while they haven’t implemented AI adoption within their own companies. The reality check: When clients...

By: Art Gross
August 26, 2025

Making AI ROI Measurable: A Practical Approach That Works

Every client asks: "What's the ROI of AI tools?" Fair question. But here’s one back: When did you last calculate the ROI of Excel? Or...

By: Art Gross
August 20, 2025

It Was to Be Expected

We knew that any type of newsworthy topic was going to give cybercriminals so much opportunity - and COVID-19 gave them so much bang for...

By: Art Gross
September 21, 2020

Small Business, Big Risk

There is no way to emphasize enough, just how important it is for small businesses to be prepared for a cyberattack. But according to a...

By: Art Gross
June 29, 2020

When the Threat Is Inside the Building

Insider Threat A recent discovery of a breach of customer data at Fifth Third Bank uncovered a troubling truth. It wasn’t hackers outside the United...

By: Art Gross
February 19, 2020

Equifax Breach Update

Made in China The 2017 Equifax breach brought individuals and one of the largest credit agencies to their knees. And now, over 2 years later,...

By: Art Gross
February 14, 2020

Words With Friends Hack Could Affect 218 Million Users

I’d Like a Word with You In fact, I’d like a word with all 218 million of you. Yes, that is the number of users...

By: Art Gross
October 2, 2019

Breach Accountability

This week I saw a story link come across my newsfeed to “make sure you get your money from Experian” – it was referring to...

By: Art Gross
July 31, 2019

The Blame Game

When a breach occurs, after the confusion and panic have passed (or merely settled in), the finger pointing starts. Generally, clients assume that since the...

By: Art Gross
April 30, 2019

How to Create an Incident Response Plan

Data breaches are extremely common as technology continues to advance. Of those breaches, small and medium-sized businesses (SMBs) are a favored target for cybercriminals. In...

By: Art Gross
March 20, 2019

Cybersecurity Awareness Month Toolkit

The work of an MSP is often taken for granted – until something goes wrong. And then you are the first phone call that a...

By: Art Gross
September 23, 2021

Evolution Is a Process

In the past year, we’ve all seen how changes can be thrown at us unexpectedly. We are presented with the need to evolve and grow...

By: Art Gross
June 29, 2021

Build A Human Firewall In Minutes!

All of the minutes add up! There’s a lot to do when it comes to keeping up with multiple clients who are often in “crisis...

By: Art Gross
June 1, 2021

Guest Blog: Network Design Consultants

This week we welcome Scott McClain, owner of Network Design Consultants as he discusses his experience as an MSP with healthcare clients and how his...

By: Art Gross
May 17, 2021

Cybersecurity Awareness Month

October kicks off 2020’s cybersecurity awareness month, and if this year has given us any type of certainty, it’s that smart cyber practices are a...

By: Art Gross
October 5, 2020

Tell Me About Yourself

You can’t help someone effectively if you don’t know the details of their situation. So how can you determine what your clients need if you...

By: Art Gross
September 14, 2020

Marketing Magic

Marketing Magic Having an in-house marketing team is not always possible for small businesses. Also, it can be difficult to maintain an ever-growing and ever-changing...

By: Art Gross
July 13, 2020

Human Aspect of Security

It can be so frustrating to try to convince people that we “know better” than they do. Especially when it comes to health or safety...

By: Art Gross
March 29, 2021

The Hacker Got Hacked

WeLeakInfo was a data breach site that offered paid subscriptions to users who could then access their searchable database which contained stolen records. This now...

By: Art Gross
March 21, 2021

A Sigh of Cyber Relief

The passing of the recent COVID-19 relief Bill last week includes funding that will be set aside to address cybersecurity concerns and a rise in...

By: Art Gross
March 15, 2021

Unemployment Scams

We tend to not ask too many questions and let things slide when we aren’t certain about the situation. Is that normal? Should that happen...

By: Art Gross
February 15, 2021

Heartbreak of a Different Kind

Dating or cultivating relationships is hard enough, let alone trying to do it successfully during a pandemic. You’re putting your heart in the hands of...

By: Art Gross
February 8, 2021

Degree of Awareness

This week a friend shared a story about her college-aged daughter Jane and her recent experience in finding a job. She is in graphic design...

By: Art Gross
February 1, 2021

Home Security

When establishing a safe environment at home, we put locks on the doors, latches on the gate, and home security systems that keep uninvited visitors...

By: Art Gross
December 7, 2020

Smart Appliances & Cybersecurity

And so, the season starts. Which one is it that we’re referring to? Cyber Monday, Black Friday, Prime Day…all of these sales tend to lean...

By: Art Gross
October 19, 2020

How Leadership Drives Successful AI Adoption

If your business isn’t experimenting with AI today, you’re already falling behind. The most successful AI adoptions start with leadership actively engaging in the technologies...

By: Art Gross
September 13, 2024

Opportunities for MSPs in Healthcare

Managed Service Providers (MSPs) are uniquely positioned to become invaluable partners to healthcare organizations by offering comprehensive cybersecurity and compliance solutions. The healthcare industry, being...

By: Art Gross
August 29, 2024

Social Security Breach: How to Protect Yourself

A hacker claims to have stolen every Social Security number (SSN). This alarming breach has sparked significant concerns, with potential implications for identity theft, financial...

By: Art Gross
August 16, 2024

Open-Source AI in Cybersecurity

Staying ahead of the curve is more than a necessity; it's a survival tactic when it comes to cybersecurity. Recently, Meta took a significant step...

By: Art Gross
August 2, 2024

Strengthening Cybersecurity: A Collective Responsibility

Cybersecurity is a critical component of business operations and the responsibility of the business and the individual. A recent breach involving TeamViewer's employee credentials underscores...

By: Art Gross
July 5, 2024

Security Awareness & AI Training Reduces Breach Risk

Small and medium-sized businesses (SMBs) face unique challenges and opportunities today with the threat of cybercrime and the rise of artificial intelligence. Training employees in...

By: Art Gross
June 14, 2024

AI & MSPs: Defining Your Role in the AI Revolution

Artificial Intelligence (AI) is no longer a futuristic concept; it's a present-day reality transforming industries worldwide. Managed Service Providers (MSPs) are uniquely positioned to lead...

By: Art Gross
May 31, 2024

Artificial Intelligence: Leadership Messaging

We continue the conversation regarding Artificial Intelligence and how important it is for executive leadership to embrace AI and convey that value to their team...

By: Art Gross
May 24, 2024

Offer More Value With Better Cybersecurity Awareness Training

Cybersecurity training has long been a core MSP offering, but businesses need more to stay secure and productive in today’s professional landscape....

By: Art Gross
February 28, 2025

Why MSPs Need Microsoft 365 Training and AI Awareness Training

As an MSP, you’re already providing Microsoft 365 (M365) support to your clients....

By: Art Gross
February 20, 2025

The Benefits of Continuous Employee Learning

In today’s fast-paced business environment, adapting to technology changes and staying ahead of the competition is difficult. As an MSP, you can help your clients...

By: Art Gross
August 23, 2024

Strengthening Cybersecurity: A Collective Responsibility

Cybersecurity is a critical component of business operations and the responsibility of the business and the individual. A recent breach involving TeamViewer's employee credentials underscores...

By: Art Gross
July 5, 2024

Security Awareness & AI Training Reduces Breach Risk

Small and medium-sized businesses (SMBs) face unique challenges and opportunities today with the threat of cybercrime and the rise of artificial intelligence. Training employees in...

By: Art Gross
June 14, 2024

The Importance of Cybersecurity Training

Individuals have diverse learning styles. Some grasp instructions effortlessly with a single reading, while others thrive on visual or hands-on learning experiences. There is value...

By: Art Gross
December 8, 2023

End of Year Preparation

As the end of the year gets closer, it's not just the holiday season that demands our attention—it's also a crucial time for businesses to...

By: Art Gross
December 1, 2023

Establish a Cybersecurity Knowledge Baseline

The weakest link in any organization's cybersecurity infrastructure is often its employees. To address this vulnerability, it is crucial to have a baseline understanding of...

By: Art Gross
September 29, 2023

IT Nation Takeaways: Why MSPs Need an AI Readiness Assessment

Many MSPs walked away from IT Nation Connect excited about AI—but unsure where to start. Here’s a practical breakdown of why MSPs feel stuck, the...

By: Chris Gross
November 18, 2025

Cybersecurity Stories: When Your Boss Isn’t Really Your Boss

When an employee joined a video call with their company’s CFO, everything looked normal, until it wasn’t. In one of the most bizarre cybersecurity stories...

By: Zach Morrison
November 12, 2025

The Dark Web Explained

The Dark Web isn’t just a hackers playground – it's a hidden marketplace where stolen data and credentials are traded daily. Learn what it is,...

By: Zach Morrison
November 5, 2025