How to Mitigate AI Risk Without Killing Productivity: Part 3 of a 3-Part Series
Blocking AI isn’t a realistic strategy, and it won’t eliminate risk. The real solution is secure AI adoption paired with practical employee training that reduces Shadow AI, mitigates external threats, and preserves productivity. Here’s how MSPs can guide clients toward responsible AI use without slowing the business down.
AI Risk from Outside the Business: Part 2 of a 3-Part Series
External AI risk isn’t hypothetical. Cybercriminals are already using AI to scale phishing, impersonation, and social engineering attacks that are harder than ever to detect. This blog breaks down how external AI risk is changing the threat landscape and what MSPs need to be talking to clients about now.
AI Risk Starts Inside the Business: Part 1 of a 3-Part Series
AI risk is already inside most businesses. Employees are using unsanctioned AI tools, exposing sensitive data and trusting outputs that can be confidently wrong. This post breaks down the two biggest internal AI risks MSPs are seeing today; and how to start the conversation with clients.
Adopt AI In The Workplace to Build AI Culture For Your MSP
MSPs want to deliver AI services but often don’t know where to start. The answer is closer than they think. Before selling AI to clients, MSPs need to build an AI culture internally, starting with their own teams.
AI Consultants Are Targeting Your Clients: How MSPs Can Respond
Back in 2010, EHR consultants showed up during the implementation gold rush. They suddenly became the strategic voice in healthcare technology while MSPs became just the “tech implementers.”
5 AI Risks: Why Your Clients Need an AI Readiness Assessment
Shadow AI is already in your clients’ businesses. 42% of office workers are using AI tools at work, and 1 in 3 keep it secret from their employers.
Making AI ROI Measurable: A Practical Approach That Works
Every client asks: “What’s the ROI of AI tools?” Fair question. But here’s one back: When did you last calculate the ROI of Excel? Or Outlook? Or Teams? We don’t. Because Microsoft 365 is just part of how business gets done.
How AI Awareness Training Leads to Better AI Readiness for All
Security Awareness Training (SAT) gave MSPs a way to introduce cybersecurity without needing to be security experts. It was simple, valuable, and easy to explain.
Fast-forward to today: AI Awareness Training is your modern-day Trojan Horse.
From Microsoft 365 to AI: Using What You Know to Guide Clients
The Microsoft 365 analogy that makes AI adoption finally make sense. Many MSPs tell me: “I don’t feel ready to talk AI with clients. I’m not an expert.” But what most MSPs don’t realize… you already know how to do this.
The ‘AI Intern’ Mindset: Helping Your Clients Adopt AI Effectively
Want to know the simplest way to explain AI to your clients? Stop talking about “generative AI” or “large language models.” Instead, say this: “Think of AI like a really smart, really fast intern.”