Tag: featured

5 AI Risks: Why Your Clients Need an AI Readiness Assessment

Shadow AI is already in your clients’ businesses. 42% of office workers are using AI tools at work, and 1 in 3 keep it secret from their employers.

Making AI ROI Measurable: A Practical Approach That Works

Every client asks: “What’s the ROI of AI tools?” Fair question. But here’s one back: When did you last calculate the ROI of Excel? Or Outlook? Or Teams? We don’t. Because Microsoft 365 is just part of how business gets done.

How AI Awareness Training Leads to Better AI Readiness for All

Security Awareness Training (SAT) gave MSPs a way to introduce cybersecurity without needing to be security experts. It was simple, valuable, and easy to explain.
Fast-forward to today: AI Awareness Training is your modern-day Trojan Horse.

From Microsoft 365 to AI: Using What You Know to Guide Clients

The Microsoft 365 analogy that makes AI adoption finally make sense. Many MSPs tell me: “I don’t feel ready to talk AI with clients. I’m not an expert.” But what most MSPs don’t realize… you already know how to do this.

The ‘AI Intern’ Mindset: Helping Your Clients Adopt AI Effectively

Want to know the simplest way to explain AI to your clients? Stop talking about “generative AI” or “large language models.” Instead, say this: “Think of AI like a really smart, really fast intern.”

Boost ROI and Safety With Cybersecurity Training for Employees

You already play a key role in helping your clients work smarter, stay secure, and grow stronger. They rely on your expertise to guide their technology decisions and keep everything running smoothly. And now, you’ve got an opportunity to bring even more value to the table. 

Addressing Shadow AI Risks With Your AI Readiness Framework

AI is already in your clients’ tools—are they protected? Discover how MSPs can lead with clarity, uncover risks, and guide clients toward safe AI use.

3 Conversations Every MSP Should Be Having with Clients About AI

Artificial Intelligence (AI) is no longer a future trend—it’s happening right now. Your clients are hearing about it in meetings, reading about it in the news, and probably wondering what role it’s going to play in their business. They might not say it out loud, but they’re expecting you—their trusted MSP—to have answers.

The AI Glass Ceiling: How Uncertainty Blocks Real Progress

Most surveys about AI in the workplace show two extremes: excitement or fear. But in reality, most people are somewhere in between. They’re curious, but don’t know where to start. They’ve heard about ChatGPT but aren’t sure how to use it. Or they’ve tried AI once, didn’t get the results they expected, and gave up. 

Where AI Meets Cybersecurity: A Practical Starting Point for MSPs 

MSPs are already their clients’ trusted security partner. Adding AI guidance to your services isn’t a stretch – it’s the logical next step.