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Explore topics in AI awareness, cybersecurity, productivity, and compliance. Stay ahead of the curve with expert insights.

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AI Awareness Training: The Trojan Horse That Opens the Door to Bigger AI Conversations

Security Awareness Training (SAT) gave MSPs a way to introduce cybersecurity without needing to be security experts. It was simple, valuable, and easy to explain....

By: Art Gross
August 13, 2025

From Microsoft 365 to AI: Using What You Know to Guide Clients

The Microsoft 365 analogy that makes AI adoption finally make sense. Many MSPs tell me: "I don't feel ready to talk AI with clients. I'm...

By: Art Gross
August 7, 2025

The ‘AI Intern’ Mindset: Helping Your Clients Adopt AI Effectively

Want to know the simplest way to explain AI to your clients? Stop talking about "generative AI" or "large language models." Instead, say this: "Think...

By: Art Gross
July 31, 2025

Help Your Clients Increase Productivity and ROI Without Adding More Tools

You already play a key role in helping your clients work smarter, stay secure, and grow stronger. They rely on your expertise to guide their...

By: Nicole Kurtz
July 24, 2025

Cybersecurity: An Opportunity to Be the Hero

Missed Opportunities Missed opportunities. They come in many forms, shapes, and sizes. It might be personal, professional, or just for the fun of a moment....

By: Art Gross
April 24, 2019

Senior Executives Pose a Danger to Cyber Security

You Can’t Teach an Old Dog…. or Can You? I remember trying to explain a VCR to older relatives. It wasn’t that they were less...

By: Art Gross
April 19, 2019

Business Email Compromise Incidents up 133%

Business email compromises (BEC) scams made a big statement in 2018, seeing a 133% increase over 2017, according to a recent report by Beazley Breach...

By: Art Gross
April 16, 2019

Cybersecurity Common Sense

How many times do I have to tell you? Sadly, if you’re reading this, odds are that you are an adult now, but you should...

By: Art Gross
April 10, 2019

Tax Refund Scams – Know What to Look For

Tis the season! You’re making mental plans with what is hopefully a generous tax refund and deciding what to do with the surplus of cash...

By: Art Gross
April 5, 2019

The State of Compliance

We are all aware of federal compliance regulations when it comes to the privacy and security of our information. For example, you’d be hard pressed...

By: Art Gross
March 27, 2019

How to Create an Incident Response Plan

Data breaches are extremely common as technology continues to advance. Of those breaches, small and medium-sized businesses (SMBs) are a favored target for cybercriminals. In...

By: Art Gross
March 20, 2019

Fake Check Scam

Being scammed can happen so easily today, but when you make it about a topic that many people can let their guard down with, the...

By: Art Gross
March 13, 2019

Vacation Cyber Safely

With summertime in full swing, many of us are heading out on vacations that are long overdue. Whether you’re visiting family, friends, the mountains, or...

By: Art Gross
August 2, 2021

Healthcare and Cybersecurity

As Managed Service Providers, you likely look at the world through ‘tech-colored glasses’. While your business may focus on one vertical, in general, you’re able...

By: Art Gross
July 19, 2021

Evolution Is a Process

In the past year, we’ve all seen how changes can be thrown at us unexpectedly. We are presented with the need to evolve and grow...

By: Art Gross
June 29, 2021

Getting the Message Out There

The three largest network morning news shows are often what Americans have on in the background as we get ready for work or school. You’ll...

By: Art Gross
June 14, 2021

Build A Human Firewall In Minutes!

All of the minutes add up! There’s a lot to do when it comes to keeping up with multiple clients who are often in “crisis...

By: Art Gross
June 1, 2021

Down the Pipeline

Just as it seemed we might be seeing clear skies ahead in terms of the pandemic, another dark cloud began to rise on the horizon....

By: Art Gross
May 24, 2021

Guest Blog: Network Design Consultants

This week we welcome Scott McClain, owner of Network Design Consultants as he discusses his experience as an MSP with healthcare clients and how his...

By: Art Gross
May 17, 2021

Updating Software

It’s that little alert on your desktop. The “upgrades available” indicator when you check your computer. Or when your smartphone tells you that it’s going...

By: Art Gross
May 2, 2021

Scam Alert: Interview & Job Scams

Scam Alert: Interview & Job Scams There are some topics that might seem irrelevant or not important when it comes to alerting your clients with...

By: Art Gross
May 16, 2022

Increase Engagement & Awareness In Your Ongoing Training Program

Staying engaged and interacting with your clients just got easier. And in the cybersecurity realm, no one can afford to stay complacent and ‘forget’ just...

By: Art Gross
May 12, 2022

Initial Access Brokers: Who Are They?

Imagine if a locksmith created a key for your home or business, then sold a copy of that key to a burglar. They didn’t steal...

By: Art Gross
May 2, 2022

Removable Media & Cybersecurity

According to the United States Government Depart of Commerce National Institute of Standards and Technology (NIST), a removable media device or portable storage device is:...

By: Art Gross
April 25, 2022