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Explore topics in AI awareness, cybersecurity, productivity, and compliance. Stay ahead of the curve with expert insights.

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Making AI ROI Measurable: A Practical Approach That Works

Every client asks: "What's the ROI of AI tools?" Fair question. But here’s one back: When did you last calculate the ROI of Excel? Or...

By: Art Gross
August 20, 2025

AI Awareness Training: The Trojan Horse That Opens the Door to Bigger AI Conversations

Security Awareness Training (SAT) gave MSPs a way to introduce cybersecurity without needing to be security experts. It was simple, valuable, and easy to explain....

By: Art Gross
August 12, 2025

From Microsoft 365 to AI: Using What You Know to Guide Clients

The Microsoft 365 analogy that makes AI adoption finally make sense. Many MSPs tell me: "I don't feel ready to talk AI with clients. I'm...

By: Art Gross
August 7, 2025

The ‘AI Intern’ Mindset: Helping Your Clients Adopt AI Effectively

Want to know the simplest way to explain AI to your clients? Stop talking about "generative AI" or "large language models." Instead, say this: "Think...

By: Art Gross
July 31, 2025

Businesses are not prepared for cyberattacks

An article in Forbes discusses the risk of cyberattacks on businesses. Many companies are unprepared to prevent a cyberattack. Yet many are still ill-prepared for...

By: Art Gross
July 22, 2015

More proof that hackers are going after SMBs

Large scale data breaches such as Target and Home Depot make the news but smaller organizations are victims of data breaches as well. The problem...

By: Art Gross
June 11, 2015

SEC Investment Management Division Issues Cybersecurity Guidance

The US Securities and Exchange Commission (SEC) Division of Investment Management has issued cybersecurity guidance (PDF) to registered investment companies ("Funds") and registered investment advisers...

By: Art Gross
June 10, 2015

A look at how hackers create spear phishing emails

Spear phishing emails are highly effective and have been the cause of many successful hacking attempts. Unlike a regular phishing email that could be sent...

By: Art Gross
May 9, 2015

Survey: Companies worried about disclosure of PII

A survey by Mayer Brown shows companies consider the disclosure of PII the biggest cyber related threat. Survey respondents overwhelmingly considered the disclosure of personally,...

By: Art Gross
April 14, 2015

Cyber risk the most serious threat to business, says Lloyd’s chief

The CEO of Lloyd's of London, one of the largest insurance companies in the world, says that cyber risk is the most serious threat to...

By: Art Gross
April 8, 2015

Managed Security Services Market to Reach $32.9 Billion in 2020

Market intelligence from ABI Research estimates the current global market for managed security services will be around $15.4 billion by the 2015. They state that...

By: Art Gross
March 28, 2015

Excellent Insight: The Dangers of Public WiFi

An article over at medium gives excellent insight into the real dangers of open public WiFi. After reading this article you will never use a...

By: Art Gross
March 26, 2015

Microsoft Teams & GIFs

“Why do I always have to update my software?” “What is a patch update and why is it so important?” As an MSP, you know...

By: Art Gross
May 11, 2020

MSP Guide to Remote Security

A New Normal Working from home has become a new normal for you, your customers, and communities across the country, with dining room tables and...

By: Art Gross
May 4, 2020

Small Business Exposure

When you’re a small business, you hope for exposure. But recently, we learned that the Small Business Association (SBA) was the victim of an incident...

By: Art Gross
April 29, 2020

It’s All Too Much

Maintaining your sanity as a business owner during this time of global crisis is enough to make you want to crawl into bed and come...

By: Art Gross
April 28, 2020

Security Training and a Remote Workforce

Technology at the Forefront Many companies are finding that the technology projects that were put on hold, or on the back burner, have moved up...

By: Art Gross
April 23, 2020

Maintenance Mode

As an MSP, you are on call 24/7, even if your hours are not technically ‘round the clock’. As a business owner, this is amplified....

By: Art Gross
April 8, 2020

Securing Your Workforce

The arrival of COVID-19 restructured the world in countless ways. We have had to rethink how we socialize, live day-to-day, and in order to keep...

By: Art Gross
April 2, 2020

Safely Working Remotely

Effective Immediately As the Novel Coronavirus pandemic continues to greatly impact our nation, working from home is no longer an occasional benefit for many Americans,...

By: Art Gross
March 26, 2020

Bringing More Than Your Laptop Back to the Office

Working from home. It was fun while it lasted for many of us. Some people are scrambling to get back to the office to escape...

By: Art Gross
June 21, 2021

Getting the Message Out There

The three largest network morning news shows are often what Americans have on in the background as we get ready for work or school. You’ll...

By: Art Gross
June 14, 2021

Cyber Insurance

As an adult, it is likely that you’re at least carrying one insurance policy. Life, renters, auto, home…. In fact, it is very likely that...

By: Art Gross
June 7, 2021

Build A Human Firewall In Minutes!

All of the minutes add up! There’s a lot to do when it comes to keeping up with multiple clients who are often in “crisis...

By: Art Gross
June 1, 2021

Down the Pipeline

Just as it seemed we might be seeing clear skies ahead in terms of the pandemic, another dark cloud began to rise on the horizon....

By: Art Gross
May 24, 2021

Guest Blog: Network Design Consultants

This week we welcome Scott McClain, owner of Network Design Consultants as he discusses his experience as an MSP with healthcare clients and how his...

By: Art Gross
May 17, 2021

Not Much to Smile About

SmileDirectClub (SDC) is a business that offers teledentistry services throughout the world. They produce and sell transparent retainers that fix crooked teeth in the way...

By: Art Gross
May 10, 2021

Updating Software

It’s that little alert on your desktop. The “upgrades available” indicator when you check your computer. Or when your smartphone tells you that it’s going...

By: Art Gross
May 2, 2021

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