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Making AI ROI Measurable: A Practical Approach That Works

Every client asks: "What's the ROI of AI tools?" Fair question. But here’s one back: When did you last calculate the ROI of Excel? Or...

By: Art Gross
August 20, 2025

AI Awareness Training: The Trojan Horse That Opens the Door to Bigger AI Conversations

Security Awareness Training (SAT) gave MSPs a way to introduce cybersecurity without needing to be security experts. It was simple, valuable, and easy to explain....

By: Art Gross
August 12, 2025

From Microsoft 365 to AI: Using What You Know to Guide Clients

The Microsoft 365 analogy that makes AI adoption finally make sense. Many MSPs tell me: "I don't feel ready to talk AI with clients. I'm...

By: Art Gross
August 7, 2025

The ‘AI Intern’ Mindset: Helping Your Clients Adopt AI Effectively

Want to know the simplest way to explain AI to your clients? Stop talking about "generative AI" or "large language models." Instead, say this: "Think...

By: Art Gross
July 31, 2025

Businesses are not prepared for cyberattacks

An article in Forbes discusses the risk of cyberattacks on businesses. Many companies are unprepared to prevent a cyberattack. Yet many are still ill-prepared for...

By: Art Gross
July 22, 2015

More proof that hackers are going after SMBs

Large scale data breaches such as Target and Home Depot make the news but smaller organizations are victims of data breaches as well. The problem...

By: Art Gross
June 11, 2015

SEC Investment Management Division Issues Cybersecurity Guidance

The US Securities and Exchange Commission (SEC) Division of Investment Management has issued cybersecurity guidance (PDF) to registered investment companies ("Funds") and registered investment advisers...

By: Art Gross
June 10, 2015

A look at how hackers create spear phishing emails

Spear phishing emails are highly effective and have been the cause of many successful hacking attempts. Unlike a regular phishing email that could be sent...

By: Art Gross
May 9, 2015

Survey: Companies worried about disclosure of PII

A survey by Mayer Brown shows companies consider the disclosure of PII the biggest cyber related threat. Survey respondents overwhelmingly considered the disclosure of personally,...

By: Art Gross
April 14, 2015

Cyber risk the most serious threat to business, says Lloyd’s chief

The CEO of Lloyd's of London, one of the largest insurance companies in the world, says that cyber risk is the most serious threat to...

By: Art Gross
April 8, 2015

Managed Security Services Market to Reach $32.9 Billion in 2020

Market intelligence from ABI Research estimates the current global market for managed security services will be around $15.4 billion by the 2015. They state that...

By: Art Gross
March 28, 2015

Excellent Insight: The Dangers of Public WiFi

An article over at medium gives excellent insight into the real dangers of open public WiFi. After reading this article you will never use a...

By: Art Gross
March 26, 2015

Normalizing Breaches

In August of 2019, Facebook was the victim of a data breach that compromised information from 533 million people from 106 different countries. Why is...

By: Art Gross
April 26, 2021

Mobile Threat

Verizon recently released their 2021 Mobile Security Index report, and in it they summarize their research findings by looking at 856 IT professionals. These are...

By: Art Gross
April 11, 2021

Check Yourself

At this time of year, we all risk resembling Charlie Brown waiting on his Valentine in the mailbox. Has my check arrived? Is it in...

By: Art Gross
April 4, 2021

Human Aspect of Security

It can be so frustrating to try to convince people that we “know better” than they do. Especially when it comes to health or safety...

By: Art Gross
March 29, 2021

Hoop Hack Attack

There’s a March Madness of a different kind that happens each year during this time of tournaments: the onslaught of phishing emails that users fall...

By: Art Gross
March 8, 2021

Ring a Ding Ding

Your phone rings once. The number looks familiar, same area code, same exchange as your local area, so you pick it up. Hello? No one...

By: Art Gross
March 1, 2021

To the Moon!

Are you familiar with the United States Space Force (USSF)? This branch of the US Air Force military was established in recent years to protect...

By: Art Gross
February 22, 2021

Unemployment Scams

We tend to not ask too many questions and let things slide when we aren’t certain about the situation. Is that normal? Should that happen...

By: Art Gross
February 15, 2021

MVP: Most Valuable Player

Look Beyond Technology and Put People First If you think of business as if it were a sports team, you can have a top-notch facility...

By: Art Gross
March 28, 2022

Game Plan: Building a Strong Security Posture Within a Team

Sports fans undoubtedly have their favorite teams. Sometimes we pick them based on the mascot, hometown, or because they were “my dad’s favorite growing up”....

By: Art Gross
March 21, 2022

Nothing But InterNET – How to Explain the Dark Web

As an MSP, your clients know you’re there to “take care of the computers”. The scenario is often (but not always) that they have their...

By: Art Gross
March 14, 2022

It’s Game Time – Shoot, Score, Win!

Participation in just about any group activity, from sports to dancing, to delivering presentations, is usually accompanied by one phrase that’s applicable across the board:...

By: Art Gross
March 7, 2022