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From Microsoft 365 to AI: Using What You Know to Guide Clients

The Microsoft 365 analogy that makes AI adoption finally make sense. Many MSPs tell me: "I don't feel ready to talk AI with clients. I'm...

By: Art Gross
August 7, 2025

The ‘AI Intern’ Mindset: Helping Your Clients Adopt AI Effectively

Want to know the simplest way to explain AI to your clients? Stop talking about "generative AI" or "large language models." Instead, say this: "Think...

By: Art Gross
July 31, 2025

Help Your Clients Increase Productivity and ROI Without Adding More Tools

You already play a key role in helping your clients work smarter, stay secure, and grow stronger. They rely on your expertise to guide their...

By: Nicole Kurtz
July 24, 2025

It’s Not the Tools—It’s the Training: What Sets MSPs Apart

Discover why leading MSPs focus less on adding tools—and more on training. Learn how ongoing education in cybersecurity, AI, and productivity helps clients get more...

By: Nicole Kurtz
July 18, 2025

Free Wi-Fi is hard to resist for most people

In this "always connected" society being without Wi-Fi and Internet access makes a lot of people uncomfortable. Many people have heard about the dangers of...

By: Art Gross
February 28, 2016

Texas Print Shop Hit by Ransomware

Ransomware that crippled Hollywood Presbyterian Hospital made national headlines but ransomware continues to be a major menace for small to midsize businesses. A print shop...

By: Art Gross
February 25, 2016

Free Security Training = More Security Sales

The following article appeared in ChannelPro Network Want to increase the number of security solutions your clients purchase? Give them something of value up front...

By: Art Gross
February 16, 2016

Top 5 Cyber Risks for Businesses

Travelers Insurance put together the top 5 cyber risks for businesses. There are no surprises in their list. They not only look at each risk...

By: Art Gross
January 22, 2016

NYT: No Business Too Small to Be Hacked

The New York Times has a very good article titled: No Business Too Small to Be Hacked. We have been saying for the past few...

By: Art Gross
January 15, 2016

FCC fines Cox Communication $595,000 over data breach

According to an article over at The Register, the FCC has fined Cox Communication $595,000 over a 2014 data breach. Hacker disguised as IT support...

By: Art Gross
November 6, 2015

Computer Fraud and Abuse Act may help companies against employee cyber theft

The Computer Fraud and Abuse Act CFAA is not a very widely known piece of federal legislation but could help companies that have been victims...

By: Art Gross
November 5, 2015

A Case Study on Dridex Banking Malware

A form of malware called Dridex is targeting finance employees at small to midsize companies. The criminals are sending emails with Microsoft Word and Excel...

By: Art Gross
November 4, 2015

Hackers Love Small Businesses – Infographic

By: Art Gross
January 17, 2015

Video shows how easy it is to crack passwords

Video shows just how easy it is to crack passwords with free downloaded software. The video also shows how easy simple passwords are and how...

By: Art Gross
December 23, 2014

Addressing the Vertical – Cybersecurity in All Directions

And So, It Grows First, it was a widespread, if not generic, notion – you need to protect your personal information. Then we began to...

By: Art Gross
June 5, 2019

Ransomware Attacks up 105% in Q1 of 2019

Ransomware Is Not Randomware Gone are the days where you “might know” someone who has, or will, come under attack to a ransomware attack. The...

By: Art Gross
May 29, 2019

City Takeovers with RobbinHood Ransomware

RobbinHood – the Not so Heroic New Outlaw Stealing from the rich to give to the poor – in theory, the original Robin Hood had...

By: Art Gross
May 21, 2019

Employee Buy-In for Security Awareness

Every Cog in the Wheel Matters Whether your name is on the sign out front, or you are in a leadership role, the success of...

By: Art Gross
May 14, 2019

New York to California

Hot Spots New York and California. The mention of these two locations may have you conjuring up images of entertainment, celebrities, and people living the...

By: Art Gross
May 9, 2019

The Blame Game

When a breach occurs, after the confusion and panic have passed (or merely settled in), the finger pointing starts. Generally, clients assume that since the...

By: Art Gross
April 30, 2019

Cybersecurity: An Opportunity to Be the Hero

Missed Opportunities Missed opportunities. They come in many forms, shapes, and sizes. It might be personal, professional, or just for the fun of a moment....

By: Art Gross
April 24, 2019

Senior Executives Pose a Danger to Cyber Security

You Can’t Teach an Old Dog…. or Can You? I remember trying to explain a VCR to older relatives. It wasn’t that they were less...

By: Art Gross
April 19, 2019