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AI Consultants Are Targeting Your Clients: How MSPs Can Respond

Back in 2010, EHR consultants showed up during the implementation gold rush. They suddenly became the strategic voice in healthcare technology while MSPs became just...

By: Art Gross
September 17, 2025

Building an AI Team for MSPs: People or Skills?

As MSPs dive into AI services, one of the biggest questions is: "Do I need to hire AI experts, or can my current team handle...

By: Art Gross
September 10, 2025

The 5 Biggest AI Risks Your Clients Don’t Know They Have (And How to Help Them)

Shadow AI is already in your clients’ businesses. 42% of office workers are using AI tools at work, and 1 in 3 keep it secret...

By: Art Gross
September 3, 2025

MSP AI Adoption: You Can’t Sell What You Don’t Use

Many MSPs are rushing to offer AI services to clients while they haven’t implemented AI adoption within their own companies. The reality check: When clients...

By: Art Gross
August 26, 2025

Ransomware as a Service

What is ransomware as a service? You're likely familiar with software as a service (SaaS) but ransomware? What does that mean? First, let's do a...

By: Art Gross
August 24, 2022

What Is Zero Trust?

Zero Trust Access Zero Trust, or Zero Trust Access, is the term applied to the strategy which assumes that you cannot trust the individual or...

By: Art Gross
August 17, 2022

MSP: Leading by Example

As an MSP, your business is designed to serve your clients. That means fixing what breaks and preparing them for what might break. You encourage...

By: Art Gross
August 9, 2022

Back to School: Student Cybersecurity Tips

It's back-to-school time, and no matter the age of the student, or the location of the school, there's one class that everyone needs to pass....

By: Art Gross
August 2, 2022

The Human Element

With regard to technology, the Human Race is in an actual race to have the latest products and solutions integrated into our lives. We will...

By: Art Gross
July 26, 2022

Cyber Insurance Liability

Misrepresenting yourself is easy to do in a world where many of our interactions exist online. Why not put that profile photo of yourself up...

By: Art Gross
July 19, 2022

Summer Phishing

Remember when summertime meant easy days and more time to relax? In the hurriedness of today, those moments can feel like they are too far...

By: Art Gross
July 14, 2022

Strong Password Behavior

Strong password behavior is the foundation of many aspects of a cybersecurity program. There are still people that have the same password for all their...

By: Art Gross
July 5, 2022

Texas Cybersecurity Update

If you’re in Texas, you’ll want to take note of a recent law that took effect on September 1, 2021. Governor Greg Abbott signed House...

By: Art Gross
September 27, 2021

Cybersecurity Awareness Month Toolkit

The work of an MSP is often taken for granted – until something goes wrong. And then you are the first phone call that a...

By: Art Gross
September 23, 2021

Class is Canceled

This past week Howard University had to cancel classes due to “unusual activity on the University’s network”. As a result, their Enterprise Technology Services (ETS)...

By: Art Gross
September 13, 2021

Inside Threat

The threat to a business from outside perpetrators is very real when it comes to cybercrime. But sometimes the threat comes from within, and it...

By: Art Gross
September 7, 2021

Collective Action Against Cybercrime

Last week the President met with leaders in the private sector as well as those in education to discuss the need to address cybersecurity threats...

By: Art Gross
August 29, 2021

Cellular Breach

Last week we saw the mobile phone carrier T-Mobile fall victim to cybercriminal activity when a hacker accessed the personal data of their users. They...

By: Art Gross
August 22, 2021

Why You Should Do a Security Risk Assessment

You can’t fix what you don’t know is broken. And that in a nutshell sums up why you need to do a security risk assessment...

By: Art Gross
August 18, 2021

Trends in Cybercrime

Trends come and go and keeping up with them when it comes to pop culture or fashion might be challenging, but when it comes to...

By: Art Gross
August 12, 2021