The Blame Game

When a breach occurs, after the confusion and panic have passed (or merely settled in), the finger pointing starts. Generally, clients assume that since the anti-virus icon in the corner was there, they were protected. Firewall? Not sure what it is, but I get an alert every now and then about it, so it must be doing something. Passwords? I use them. Sure, they aren’t the most complicated, but c’ mon, why would a hacker want my bank account?
Cybersecurity: An Opportunity to Be the Hero

Missed Opportunities
Missed opportunities. They come in many forms, shapes, and sizes. It might be personal, professional, or just for the fun of a moment.
We all have them, and it likely still pains us to think about being wrong on any opportunity in life, especially those that would provide you with a way to advance your business or career.
Build a Relationship, Not Just Your Quota

Too often, we look at our business relationship with clients as a linear connection. Every business or organization is a potential client, and you want to make that connection, that line, a direct link between you and them. Yet we often make the endpoint a purchase of our products or offerings.
Stumbling Across the Ultimate Security Prospecting Toolkit

I have run an MSP for 18 years and counting. I have learned a lot over the past 18 years, and I continue to learn new things every day.
When I first started out I was good at technology but crappy at sales and marketing. Back in 2000, there were no organizations like Robin Robins providing guidance and strategy on how to market and grow your business. In fact, I never joined any IT / MSP communities. Everything I did was based on reading and learning on my own.