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From Microsoft 365 to AI: Using What You Know to Guide Clients

The Microsoft 365 analogy that makes AI adoption finally make sense. Many MSPs tell me: "I don't feel ready to talk AI with clients. I'm...

By: Art Gross
August 7, 2025

The ‘AI Intern’ Mindset: Helping Your Clients Adopt AI Effectively

Want to know the simplest way to explain AI to your clients? Stop talking about "generative AI" or "large language models." Instead, say this: "Think...

By: Art Gross
July 31, 2025

Help Your Clients Increase Productivity and ROI Without Adding More Tools

You already play a key role in helping your clients work smarter, stay secure, and grow stronger. They rely on your expertise to guide their...

By: Nicole Kurtz
July 24, 2025

It’s Not the Tools—It’s the Training: What Sets MSPs Apart

Discover why leading MSPs focus less on adding tools—and more on training. Learn how ongoing education in cybersecurity, AI, and productivity helps clients get more...

By: Nicole Kurtz
July 18, 2025

Free Wi-Fi is hard to resist for most people

In this "always connected" society being without Wi-Fi and Internet access makes a lot of people uncomfortable. Many people have heard about the dangers of...

By: Art Gross
February 28, 2016

Texas Print Shop Hit by Ransomware

Ransomware that crippled Hollywood Presbyterian Hospital made national headlines but ransomware continues to be a major menace for small to midsize businesses. A print shop...

By: Art Gross
February 25, 2016

Free Security Training = More Security Sales

The following article appeared in ChannelPro Network Want to increase the number of security solutions your clients purchase? Give them something of value up front...

By: Art Gross
February 16, 2016

Top 5 Cyber Risks for Businesses

Travelers Insurance put together the top 5 cyber risks for businesses. There are no surprises in their list. They not only look at each risk...

By: Art Gross
January 22, 2016

NYT: No Business Too Small to Be Hacked

The New York Times has a very good article titled: No Business Too Small to Be Hacked. We have been saying for the past few...

By: Art Gross
January 15, 2016

FCC fines Cox Communication $595,000 over data breach

According to an article over at The Register, the FCC has fined Cox Communication $595,000 over a 2014 data breach. Hacker disguised as IT support...

By: Art Gross
November 6, 2015

Computer Fraud and Abuse Act may help companies against employee cyber theft

The Computer Fraud and Abuse Act CFAA is not a very widely known piece of federal legislation but could help companies that have been victims...

By: Art Gross
November 5, 2015

A Case Study on Dridex Banking Malware

A form of malware called Dridex is targeting finance employees at small to midsize companies. The criminals are sending emails with Microsoft Word and Excel...

By: Art Gross
November 4, 2015

Dark Web Breach Assessment 2.0 – It’s Here!!!

Known for its anonymity, the Dark Web is a dangerous portion of the internet only accessible by using a special browser. This “secret spot” of...

By: Art Gross
August 15, 2018

The Psychology of Falling for a Phishing Email

Phishing is a cybercrime that has been around for many years, where targets are sent malicious emails claiming to be from a legitimate individual or...

By: Art Gross
August 9, 2018

Phone-Based 2FA: Not so Secure After All

In a time where data breaches have become the norm, there is no such thing as exercising too much caution when it comes to protecting...

By: Art Gross
August 3, 2018

Exactis Database Leaks 340 Million Records of Personal Data

There is a good chance you’ve never heard of the major marketing and data aggregation company Exactis, but that doesn’t mean they don’t know you....

By: Art Gross
July 30, 2018

Ransomware wreaks havoc on towns across the U.S.

Ransomware should be a concern for everyone, from small businesses to large corporations, although the likelihood of suffering from an attack may be dependent on...

By: Art Gross
July 16, 2018

Security Awareness Training – Time to Jump on the Bandwagon

Human-error; we talk about it all the time, but what exactly do we mean? Human-error occurs when an individual performs a task or does something...

By: Art Gross
June 10, 2018

Infographic: 10 Cyber Security Predictions for 2018 – Is your IT/OT Network Ready?

By: Art Gross
March 25, 2018

NY DFS Enforcing Cybersecurity Requirements

If you are a New York Financial Services organization and have not complied with the New York Department of Financial Services (DFS) Cybersecurity Regulations (23...

By: Art Gross
March 5, 2018