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Making AI ROI Measurable: A Practical Approach That Works

Every client asks: "What's the ROI of AI tools?" Fair question. But here’s one back: When did you last calculate the ROI of Excel? Or...

By: Art Gross
August 20, 2025

AI Awareness Training: The Trojan Horse That Opens the Door to Bigger AI Conversations

Security Awareness Training (SAT) gave MSPs a way to introduce cybersecurity without needing to be security experts. It was simple, valuable, and easy to explain....

By: Art Gross
August 12, 2025

From Microsoft 365 to AI: Using What You Know to Guide Clients

The Microsoft 365 analogy that makes AI adoption finally make sense. Many MSPs tell me: "I don't feel ready to talk AI with clients. I'm...

By: Art Gross
August 7, 2025

The ‘AI Intern’ Mindset: Helping Your Clients Adopt AI Effectively

Want to know the simplest way to explain AI to your clients? Stop talking about "generative AI" or "large language models." Instead, say this: "Think...

By: Art Gross
July 31, 2025

What Is Malvertising?

Oxford Dictionary defines malvertising as ‘the practice of incorporating malware in online advertisements.’ Short for malicious software, or malware advertising, this is the practice of...

By: Art Gross
May 31, 2022

What Is Vishing?

Cybercriminal activity has many terms that are part of the mainstream vernacular. The dark web, breaches, and most people have heard of phishing, even if...

By: Art Gross
May 23, 2022

Scam Alert: Interview & Job Scams

Scam Alert: Interview & Job Scams There are some topics that might seem irrelevant or not important when it comes to alerting your clients with...

By: Art Gross
May 16, 2022

Increase Engagement & Awareness In Your Ongoing Training Program

Staying engaged and interacting with your clients just got easier. And in the cybersecurity realm, no one can afford to stay complacent and ‘forget’ just...

By: Art Gross
May 12, 2022

Initial Access Brokers: Who Are They?

Imagine if a locksmith created a key for your home or business, then sold a copy of that key to a burglar. They didn’t steal...

By: Art Gross
May 2, 2022

Removable Media & Cybersecurity

According to the United States Government Depart of Commerce National Institute of Standards and Technology (NIST), a removable media device or portable storage device is:...

By: Art Gross
April 25, 2022

Dangerous Malware Disguised as Antivirus Software

It is so easy to become complacent in our cybersecurity behaviors. But Android users should be given a shake this week and alerted to malware...

By: Art Gross
April 18, 2022

Compromised Data Comes in Many Forms

No Big Deal Right? A friend recently mentioned an email that she received regarding an investment app that she had downloaded on her phone. The...

By: Art Gross
April 11, 2022

Vacation Cyber Safely

With summertime in full swing, many of us are heading out on vacations that are long overdue. Whether you’re visiting family, friends, the mountains, or...

By: Art Gross
August 2, 2021

Healthcare and Cybersecurity

As Managed Service Providers, you likely look at the world through ‘tech-colored glasses’. While your business may focus on one vertical, in general, you’re able...

By: Art Gross
July 19, 2021

Evolution Is a Process

In the past year, we’ve all seen how changes can be thrown at us unexpectedly. We are presented with the need to evolve and grow...

By: Art Gross
June 29, 2021

Getting the Message Out There

The three largest network morning news shows are often what Americans have on in the background as we get ready for work or school. You’ll...

By: Art Gross
June 14, 2021

Build A Human Firewall In Minutes!

All of the minutes add up! There’s a lot to do when it comes to keeping up with multiple clients who are often in “crisis...

By: Art Gross
June 1, 2021

Down the Pipeline

Just as it seemed we might be seeing clear skies ahead in terms of the pandemic, another dark cloud began to rise on the horizon....

By: Art Gross
May 24, 2021

Guest Blog: Network Design Consultants

This week we welcome Scott McClain, owner of Network Design Consultants as he discusses his experience as an MSP with healthcare clients and how his...

By: Art Gross
May 17, 2021

Updating Software

It’s that little alert on your desktop. The “upgrades available” indicator when you check your computer. Or when your smartphone tells you that it’s going...

By: Art Gross
May 2, 2021