Using a Cybersecurity Assessment to Test General Team Knowledge

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Assessment Overview

Our recent launch of the Baseline Employee Cybersecurity Assessment provides MSPs with a new tool to add to their prospecting and baseline risk detection efforts.  As an MSP it gives you the opportunity to show prospects and clients that human security plays a key role in protecting their organization and that without proper ongoing training, employees are an easy entry point for cybercriminals.

While a security risk assessment will identify any gaps in a business environment, the human element should never be overlooked or assumed to be foolproof.

Introducing the Baseline Employee Cybersecurity Assessment

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Is it good or bad news to know that ransomware and phishing are no longer terms that need further explaining to most people?   Yes, it is favorable when you’re trying to explain how important a cybersecurity plan is for your clients to have – you don’t necessarily need to start at the beginning when it comes to identifying the risk factors.  But having a “place to start” is sometimes comforting to people when they are venturing into the unknown, and while a security risk assessment is critical to a business and an invaluable tool to you as an MSP, sometimes management has a hard time accepting that their team may be part of the risk landscape.

Do Your Healthcare Clients Need an Annual Checkup?

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Do Your Healthcare Clients Need an Annual Check-Up?

As a Managed Service Provider, you’re in the business of keeping other businesses running.  Which vertical they are in, or what products and services they provide may not be the most pressing detail. 

Unless you’re talking about healthcare.  There are two common views when it comes to supporting clients in the healthcare industry and those are: support their network and leave HIPAA out of it, or to avoid taking on those clients altogether because of the complexity of HIPAA.

IT Nation Week

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‘Tis the season for gathering with friends and family and this year feels especially special because of the limited human interaction we’ve had over the past year.  Or is it years now? It feels like years.   While Thanksgiving is just around the corner, the type of gathering we are referring to is IT Nation in Orlando this month. 

If you are not familiar with this event, it is the annual ConnectWise convention held in Orlando Florida where IT professionals get together to taut their wares, discuss new technologies, and have a great time being social.  We’ll get to that social part in a minute, but first, let’s cover the basics. 

Make Cybersecurity Awareness Part of Every Day

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It Starts at Home

With October being designated National Cybersecurity Awareness Month (CSAM) by the National Cyber Security Alliance and the United States Department of Homeland Security, we are seeing promotional material from a variety of public-facing businesses.  Everyone from our banks to our credit cards to the grocery store is promoting it on their various platforms.  Which is great…but shouldn’t every day be a day that we’re aware of cybersecurity? This should be true especially if you’re in any way associated with the technology sector. 

Cy-BURN-out

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New normal. Our new reality. The various ways that we describe everyday life in the time of a global pandemic. It means a lot of change, in a lot of ways, for a lot of people. While parenting is definitely more challenging when it comes to managing to homeschool and work from home at the same time, there is another group that might not be getting as much press when it comes to feeling overwhelmed. The IT industry.

Home Office Security – Never Too Late to Evaluate

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We are past the point of whether or not working remotely, or from home, is something we are unsure of. It is likely our permanent setup, or at the very least, a long term one that we need to move forward with and in confidence. These recommendations should be for readers who find themselves in this situation as well as any IT provider that oversees clients and their cybersecurity.

It Was to Be Expected

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We knew that any type of newsworthy topic was going to give cybercriminals so much opportunity – and COVID-19 gave them so much bang for the buck.  Just because this was something affecting the world in a detrimental way would never be reason enough for hackers to take a break.  They were going to take full advantage of the situation regardless of how much worse it could make things for people during their time of need or vulnerability.

Community Effort

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The Department of Homeland Security’s (DHS) Cybersecurity and Infrastructure Security Agency (CISA) division announced a final directive this week that requires all individual federal civilian executive branch (FCEB) agencies to “develop and publish a vulnerability disclosure policy (VDP) for their internet-accessible systems and services and maintain processes to support their VDP.”

Don’t Forget Me

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It is easy to get left behind if you become less interesting. No, we aren’t talking about your friends or your childhood toys, although that does happen. We’re talking about YOU. Yes, don’t leave yourself behind. What? How? Explain!

Remember your MySpace account? Or when your significant other wanted you to create a TikTok account so that you could make fun videos – which happened once, and you realized you would never do THAT again.